89jili Privacy Policy

1. Information We Collect

When you register and use the 89jili platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID to confirm your identity and age. We collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience. All information is collected directly from you at the point of registration or through your ongoing use of the platform.

2. How We Use Your Information

The personal data we collect is used solely for the purposes of operating and improving the 89jili platform and fulfilling our legal obligations. We use your account information to verify your identity, process transactions, and communicate with you about your account activity. Your contact details may be used to send you important service notifications, security alerts, and updates about changes to our terms or policies. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to improve our sports betting, slots, and live casino offerings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. We will never sell, rent, or trade your personal information to third-party marketers.

3. Data Sharing and Third Parties

89jili does not sell or share your personal data with third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines in compliance with applicable law. Any third party that receives your data on our behalf is required to handle it in accordance with the same data protection standards we apply. We will notify you of any material changes to our data-sharing practices as soon as reasonably practicable.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents are typically retained for a minimum of five years in accordance with Philippine anti-money laundering regulations. If you request the closure of your account, we will deactivate your profile and cease active processing of your data, though certain records may be retained as required by law. You may request a summary of the data we hold about you at any time by contacting our support team. Once the applicable retention period has expired, your data will be securely deleted or anonymised.

5. Cookies and Tracking Technologies

89jili uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure the platform functions correctly on your device. Essential cookies are required for core functions such as maintaining your login session, remembering your preferences, and securing your account. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise — this data is always aggregated and anonymised. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or tracking pixels that share your behaviour data with external advertisers. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine data protection standards.

6. Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 89jili platform is encrypted using secure socket layer (SSL) technology, ensuring that your information remains private during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with applicable law. We encourage you to use a strong, unique password for your 89jili account and to enable any available account security features.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights regarding your personal data under applicable data protection legislation. You have the right to access the personal information we hold about you and to request a copy of that data in a portable format. You may request the correction of any inaccurate or incomplete personal data we hold, and we will act on such requests promptly. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to or restrict certain types of processing, including direct marketing communications. To exercise any of these rights, please contact our support team at [email protected] and we will respond within the timeframe required by applicable law.

8. Children and Minors

The 89jili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21, and we take active steps during the registration process to verify the age of all new players. If we become aware that personal data has been collected from a minor, we will immediately suspend the relevant account and delete the associated data. Parents and guardians who believe their child may have registered on the platform are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action. We are committed to maintaining a safe and responsible gaming environment for all players in the Philippines.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the 89jili platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have any questions or concerns about this policy or our data practices, please do not hesitate to reach out to our support team.

10. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 89jili support team at [email protected]. We aim to respond to all data-related enquiries within a reasonable timeframe and to resolve any concerns in a fair and transparent manner. For general platform questions, you may also visit our FAQ page, which covers common topics related to accounts, transactions, and platform features. If you wish to review our full Terms and Conditions, please visit our Terms and Conditions page. We value your trust and are committed to handling your personal information with the highest standards of care and integrity.